Based in Scottsdale, Arizona, RAC Financial is one of the Southwest’s most prominent Independent Sales Organizations serving the merchant processing industry.
The company works with a wide range of clients seeking retail, restaurant and e-commerce solutions, and has established relationships with several financial services providers, including some of the largest in the United States. But when it comes time to select a processor for a client’s payment solutions needs, CEO Cary Flanders says his first call goes to Cliq.
“They’re just a step above, especially when it comes to customer support,” Flanders said. He cited Cliq’s ability to think outside the box when working with a client, fixing any issues instantly, and reviewing cases where a merchant has been declined, to see if a resolution can be found.
“With some of the larger providers if I send them an email it can take 4-5 days to get a response. With Cliq they usually are able to get back to me instantly,” Flanders said.
If a business has an issue with its credit card processing, would they rather wait four to five days to get help, or get it right away?
“That’s why I choose Cliq 100% of the time. They are that good.”