We understand; you’re busy with the business of running your business. Friendly fraud and chargebacks pose a real risk to your revenue, but they are time consuming and challenging to remediate — and you don’t always have the time. We’ve got your back.
Chargeback management is more than processing refunds. At Cliq, every transaction is backed by our proprietary chargeback management tools and services — including the newest card technologies like Order Insight, 3DS2.2 and Clarity — because the best way to minimize the losses that come from chargebacks, is to avoid them from the start.
When prevention doesn’t work, Cliq merchants can automatically receive CDRN and RDR alerts tied to the original transaction, greatly reducing the risk of chargebacks and speeding up the remediation process.
We will do our best to help you avoid chargebacks, but when it does happen, Cliq is on your side. We provide the tools to manage and track the status of chargebacks, so they can quickly be resolved..
Our agents can also research chargebacks, file disputes if necessary and submit appropriate responses on behalf of merchants until the issues are settled.