In our previous blog we reviewed the basics of merchant processing solutions. The next step is meeting with providers to discuss how they can help your business succeed.
Think you’re ready? Great – now just keep these four tips in mind when you begin scheduling appointments:
Tip #1: Be Prepared
As you meet with different providers you’ll hear from each one why their product is the best one for your needs. But no one knows your needs better than you do. Write down your goals and your needs and prepare to ask questions. What will they do if something goes wrong? How fast will they respond if you have an issue?
Tip #2: Review Payment Options
Does the provider charge a flat fee or a variable fee on transactions? Is a monthly payment plan the best way to go? Is there a fee for new clients? What type of contract commitment is required? Will there be a cancellation fee if you’re not satisfied? These are some of the questions that should be asked with potential providers.
Tip #3: Security
Not a week goes by that we read about another company getting hacked, and customer credit card information being stolen. Security must be a day-one conversation with any merchant services provider. What protocols do they have in place? What is their track record with other clients?
Tip #4: Choose a Partner, Not a Provider
Acquiring a payment processing solution is not the same as buying any other piece of equipment for your business. Even if the system is running smoothly, there will be reasons you’ll need to contact the provider with questions or concerns. And if or when an issue does happen it will be vital to reach someone quickly, at any time, to expedite a resolution. Ask about customer support, and when and how (phone, email, webchat, etc.) a merchant services firm can be reached.
After you’ve gone through this process, we are confident that you will select Cliq as your merchant services provider. We know the payment processing industry inside and out, and we’ll put that expertise to use in a customized payment solution for your business.
Learn more about how our team can help simplify payment procedures for your business, all while providing excellent service to your customers.